L89 bz Privacy Policy – Your Complete Guide to Data Protection

This Privacy Policy applies to the l89 bz website, mobile app, and all related services. When you use our platform, create an account, or get in touch with us, we collect certain information.

The purpose of this policy is to clearly inform you of the following:

• What Types of Information We Collect
• Why and how that information is used
• How long your data is retained
• The measures we take to protect your data
• Your Rights

L89 bz has developed this Privacy Policy with Bangladesh users in mind, and we are committed to operating with full transparency.

L89 bz collects information in two main ways — what you provide directly, and what is automatically gathered while you use the platform.

Information you provide directly:

• At registration: name, date of birth, mobile number, and email address
• For identity verification: national ID or passport details
• At the time of payment: mobile banking number (Mobile Pay, Nagad, Rocket)
• When contacting support: your messages and complaint details

Automatically Collected Information:

• Device information: browser type, operating system, screen resolution
• Network information: IP address, internet service provider name
• Usage patterns: pages visited and time spent, games played
• Transaction history: deposit, withdrawal, and betting records

L89 bz uses your data only for specific, legitimate purposes. We never use it for anything beyond what is necessary or relevant.

Primary purposes of use:

• Account Management: Creating, verifying, and securing your account
• Payment Processing: Processing Deposits & Withdrawals
• Customer Support: Resolving your questions, concerns, and complaints
• Security Assurance: Detecting fraud and misuse
• Legal Obligations: Compliance with Applicable Laws
• Service Improvement: To improve platform performance and enhance the user experience
• Promotional Communications: Promotional and bonus information is sent only with your consent

L89 bz does not generally share your information with third parties. However, limited sharing may occur in the specific circumstances outlined below:

• Payment Gateway: Only transaction-related information is shared with mobile banking providers solely for the purpose of processing deposits and withdrawals
• Legal Authorities: Data may be disclosed under legal obligation in response to a court order or government investigation
• Technology Service Providers: Trusted technology partners for server hosting and cybersecurity services — they are not permitted to use your data for their own purposes
• Anti-Fraud System: Limited data processing may occur within fraud prevention systems

In all such cases, third parties are contractually prohibited from using your information beyond our specified instructions.

The l89 bz platform uses cookies to function properly. Cookies are small text files stored in your browser.

The cookies we use:

• Essential Cookies: To maintain your login session and ensure security — these cannot be disabled
• Performance Cookies: To monitor page load times and overall site performance
• Functionality Cookies: To remember your language preferences and settings
• Analytics Cookies: To analyze site usage and improve our services

You can manage cookies through your browser settings. However, disabling essential cookies may affect the platform's functionality.

L89 bz uses industry-leading technology and practices to protect your data. Our security operates across multiple layers:

• Transmission Security: All data transfers are secured with 256-bit TLS/SSL encryption
• Storage Encryption: Sensitive data stored on our servers is kept in encrypted form
• Access Control: Only authorized personnel have access to specific data
• Regular Audits: Regular system audits are conducted to identify security vulnerabilities
• Firewall & DDoS Protection: The platform is protected against external attacks
• Staff Training: All staff receive regular training on data protection

That said, no one can guarantee 100% security on the internet. You should also do your part — use a strong password and never share your login credentials with anyone.

As an l89 bz user, you have important rights over your personal data. We fully respect and uphold those rights.

• Right to Know: You may request to know what information we hold about you
• Right to Rectification: You may request corrections to any inaccurate or outdated information
• Right to Erasure: You may request deletion of your data under certain circumstances
• Right to Restrict Processing: In certain cases, you may request that the use of your data be restricted
• Right to Portability: You may request a copy of your data
• Right to Object: You may opt out of marketing communications at any time

To exercise these rights, please contact our support team. We will respond to your request within 30 days.

L89 bz strictly refrains from serving users under the age of 18. We do not knowingly collect or store any data from minors.

If we have inadvertently collected any information from a minor, it will be deleted immediately and the associated account will be closed.

If parents believe their child's information has been collected by mistake, please contact our support team immediately.

L89 bz may update this Privacy Policy as needed. For any significant changes, we will post a notice on the site and notify you via your registered email.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend reviewing this page from time to time.

Privacy Contact:

• Email: privacy@l89bz.bet
• Support: Bengali-language assistance available 24/7 via live chat
• For more information: Help Center

Last revised: January 2026. This document was prepared in English.